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Ron Sim

CEO of Osim

Background Information

Ron Sim Chye Hock,is the founder, chairman, and CEO of OSIM International, a Singapore based company that sells lifestyle products with a strong emphasis on healthcare and well-being. The company is particularly well-known for its luxury massage chairs, and has more than 1,100 outlets in over 360 cities across 28 countries. Sim was the winner of the Ernest & Young Entrepreneur of the Year award in 2003, and was also named Master Entrepreneur of the Year. In 2006, Sim was ranked No.15 on Forbes list of the 40 Richest Singaporeans, with an estimated net worth of S$255 million.

 

 

Story

Born to taxi-driver dad and cleaner mum in 1959, Sim was one of the seven siblings, a large family considering their humble circumstances.

As a child, Sim was never comfortable with books but to play and having fun. However, his destitute circumstances left him in constant hunger pangs, let alone time for playing. The circumstances also forced him to “always willing and wanting to work to make money.”

As early as age nine, he went peddling Hokkien prawn noodles door-to-door after school. He made 3-cent profit from a 20-cent bowl, averaging 50-80 cents in a day, a relatively handsome profit considering his age. He went to become a serving assistance at a fishball noodle stall after school.

Upon completing his “O” Levels in 1975 and with grades eligible to pursue a diploma, he decided to work instead because his family could not offer his education. Sim tried his hands on many odd jobs, from construction worker to insurance and encyclopaedia salesman.

Later in 1980, he started a retailing company named R. Sim Trading Company at People’s Park Complex, selling an assortment of odds and ends, from pots and pans, knives, drying rods, to itch-scratchers, wood massagers and foot-reflexology products.

Disaster struck the company five years later due to the severe 1985 recession. Sim learnt the painful lesson that in order to survive, he needed to find a niche in the small Singapore market.

Through the years as a trader and retailer, he noticed the market was floating with numerous healthcare and lifestyle equipment from various overseas manufacturers, without any concerted marketing and promotion by any of them in Singapore. Sim decided to bring together all these disparate items under his company that focused on marketing and sales.

The marketing bid paid off. With the growing awareness of health and style among the growing affluent Singaporeans, by 1994, the renamed company Health Care & Care had quickly expanded to over 60 outlets across Asia. A few years later, he renamed the company Osim. “Sim is my surname, and the O is actually the globe,” he recalled.

Sim became more niche-focused and went all the way out to build the brand name. This way, the company will be able to survive through recession. From then onwards, there was no looking back, the company grew to over 35 stores in Singapore and 250 outlets worldwide and sales beyond S$1 billion.

 

Lessons and Values

Be different, stand out

Ron Sim noticed that there were very little healthcare and lifestyle companies in Singapore in the early 1980s and he decided to start up a company and focus on that so as to find a niche in the small Singapore market and to expand.

 

 

Perseverance

Although he was born poor and never finished even his diploma, Sim never gave up hope and started companies by himself  and did many odd jobs so as to fund himself. He eventually came up with his world class company , Osim.

 

Turn something bad to your advantage

Through the economic recessions in the 1980s, Sim learnt a painful lesson that in order to survive, he needed to find a niche in the small Singapore market. Although his former company shut down, through the recession, he managed to learn his lesson and found a niche in the market and therefore starting up Osim.

 

Quotes

 

RR“You have to create and make that difference. Besides brand positioning, you have to have good concepts, good design, good material, at the right price,’ he says, looking you squarely in the eye.”

 

 

 

 

 

“I always believe that entrepreneurs are bred by circumstances — where there is hunger, where there is despair, where there is desire. In my circumstances, I had a chance to be born poor. And that, in my opinion, fuels a lot of hunger, a lot of despair, a lot of desire to make things good and right.”

 

 

 

 

“”I never believe that there is a good time, or a bad time. I think it’s really a function of yourself. I remember that when I started at the age of 20, 1979, friends and relatives say it’s too late to do business. It’s too late. You can’t possibly win. And 25 years later, we are hearing the same thing.”

 

~Ron Sim on doing business

Video 

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